This Privacy Policy explains how Sonja Tayler (ABN 41593762 307)(“Sonja”, “I”, “my”) deals with personal information in accordance with the Privacy Act 1988.
This policy applies to information collected through the website for Sonja Anita (“Site”) and when working with me. A reference to “you” means any person that Sonja collects information from. Please read this policy carefully and contact me if you have any queries.
Personal Information
Personal information means any information that is identifiable to you including information that is given to me, and information that I create about you. Sensitive information includes information or an opinion about an individual’s religious or philosophical beliefs or affiliations, political opinions, and health information.
Website
To lodge an inquiry through the Site you must provide your contact details and a message from you. The security of information transmitted over the internet cannot be guaranteed, and the transmission of information through the website is undertaken by you at your own risk.
Collection and Use of your information (Clients)
I will collect personal information for the purpose of providing my services to you. This includes providing health coaching to Clients. If you do not wish to provide information requested by me, I may not be able to provide the service to you. The information I require in order to work with Clients is:
Name
Address
Age
Date of Birth
Next of Kin / emergency contact details
Name and contact details of your GP.
Clients can choose how much sensitive information you share with me, however limiting the information you provide may impact upon the level of service I can provide you. The type of personal information that is discussed during sessions can include:
information about your family situation, and
employment / work situation
I will also collect sensitive information when working with Clients. Sensitive information is collected through my intake form on the Site, and in our Zoom sessions. Sensitive information I may collect includes information such as:
client health goals,
barriers that Clients have impacted on clients achieving goals in the past,
exercise regime;
eating habits;
sleep patterns;
future visions and plans;
physical and psychological health status;
stress levels; and
information about a client’s beliefs.
I will only use both personal and sensitive information to provide my services to you.
I may use your contact information to send you newsletters and stay in contact. You can unsubscribe from our mailing list at any time through the function available in our email correspondence.
Collection and Use of information from third parties
I do not approach third parties for unsolicited information. I am at times provided with personal information about third parties by my Clients. For example, Clients may discuss family related information with us.
I only collect information from third parties on the understanding that they have obtained your consent to give us your personal information, or you have indicated your interest in our service to the third party.
Anonymity and Pseudonyms
I do not permit the use of anonymity and pseudonyms when you engage with us to use my services.
Coaching Software and your Personal Information
I may use a third-party coaching software in the course of providing my services. Your personal information (including sensitive information) will be stored in the third-party software.
You can read more about how your personal information will be treated by the third-party software here: https://www.halaxy.com/article/privacy
Disclosure of your information
I do not sell information to third parties, and I do not disclose personal information to third parties without your consent. I use third party software as described above. Otherwise I do not disclose any information to third parties situated outside of Australia. I may disclose personal information to:
trusted third parties who assist with operating the website, conducting business or servicing you; or to
comply with the law.
Storage and security
I keep your information for as long as I am required by law to do so. I take reasonable steps to ensure that personal information (including sensitive information) is protected from unauthorised use, access and disclosure).
Accessing and keeping your information up to date
I have an obligation to keep your information up to date. If would like to update or access the personal information held by us you should contact Sonja at hello@sonja-anita.com.au
Your concerns – Australian Citizens
If you have a concern about our use of your personal information you should contact Sonja at hello@sonja-anita.com.au. I will respond to your concerns within 30 days. If you remain dissatisfied with our response you may contact:
The Office of the Australian Information Commissioner
GPO Box 5218, Sydney NSW 2001
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
www.oaic.gov.au
Updated: December 2022